FAQ

You might be wondering...

Common questions, answered by the folks who make Lanlan.

For everyone

Do I need to know AI, or code?

Neither! If you can describe your work to a friend, you can build your site. Watch the 2-minute walkthrough →

Lani
CEO

Am I locked in?

No. Export your whole site as plain files anytime, and your domain is yours, whether you buy it inside Lanlan (about $10 a year, at cost) or bring your own. Leaving should be easy. We think that's why people stay.

Jean
Builder

Will people find my site on Google and AI search?

On every site, we build in default SEO, crawlable pages, metadata, sitemaps, and content AI assistants can read. Google decides rankings, and nobody can promise an AI citation. Useful original content is what gets found.

You can also see how often AI services like ChatGPT and Claude read your site, in the AI engines tab of your analytics. More on AI search.

Will
Technical Advisor

Can't I build my site in Claude (or another AI tool)?

Claude is great for a mockup or a first build, but the hard part is what happens after that. Lanlan makes it easy to keep your site up to date: click on any page and type, or tell Lanlan's AI what you want. We also handle hosting, your domain, forms, analytics and SEO, and real people help when you get stuck.

Love working in Claude? Lanlan works in Claude, Claude Code, Codex, Cursor, and most AI tools that let you add a connector. Add a custom connector and paste this address:

https://mcp.lanlan.site/mcp

Step-by-step setup for each tool →

Lani
CEO

Can it take bookings or payments?

Lanlan isn't a booking or payment app, but it connects to the ones you already use. Add your PayPal donate link, Stripe products, a Jane App or SimplePractice booking page, or a Google Calendar or Calendly link. Or use Lanlan's built-in forms for sign-ups and requests.

Jean
Builder

Where does my site live, and what does AI see?

Your site runs on Cloudflare's network, powered by 100% renewable energy. Published pages are plain files, so no AI runs when people visit. AI only steps in when you ask it to build or change something, and the messages people send through your forms stay private to your account. We're mindful of what AI costs people and the planet. How we think about AI →

Will
Technical Advisor

Building it yourself

What's the difference between Free and Pro?

Free is a real, live site on a yourbiz.lanlan.site address, with forms, analytics, and SEO built in. Pro is $15 a month and adds your own domain, payments and donations through Stripe, unlimited scheduling and waitlists, multiple collaborators, more storage, priority support, and no Lanlan badge.

Want our team to build it with you? Kickstart is $900, and Full Service starts at $4,000. See pricing →

Kaleena
Marketing & Growth

How long does it take?

Most folks build a live first version in about twenty minutes. From there it's yours to change by telling Lanlan what you want, or by clicking right on the page and typing. Not sure what to type? Borrow a sample prompt →

Kaleena
Marketing & Growth

How do I change things later?

Go to the "Tell Lanlan" section of the Lanlan interface (app.lanlan.site). To edit text in line, you can click into a text box on your page and type. To make bigger design changes, tell the Lanlan AI what you want, like "add an events page." Version history in the Snapshots section lets you go back to an earlier version anytime.

Jean
Builder

Can I bring the site I already have?

Yes. Small moves are free. Bigger sites get a fixed quote. Send us your site →

Juana
Director of Strategy & Programs

For organizations

How does the free homepage rebuild work?

Send us your site. In about a week, we rebuild your homepage with your real content, behind a private link. Nothing changes on your live site. Then we talk, and if you want to keep going, we align on a fixed build price. Start here →

Juana
Director of Strategy & Programs

Full Service or Kickstart: which fits?

Kickstart fits a straightforward site with three or four main pages, for someone who's hands-on and happy to learn. Full Service fits organizations with more content to organize, or where a board and other stakeholders need to weigh in. Compare them →

Lani
CEO

We have a lot of stakeholders. How do you handle that?

We bring options and experienced facilitators. Each week we meet with your key stakeholders, walk through the choices together, and leave with decisions. No chasing feedback one person at a time.

Juana
Director of Strategy & Programs

How much of our time will this take?

A kickoff call, a short weekly decision meeting while we build, and a handover session at the end. We do the rest.

Lani
CEO

What if the person who manages our site leaves?

Nothing breaks. The site and domain belong to your organization from day one, and anyone on your team, staff or volunteers, can edit by talking. In a pinch, we're happy to help run a quick training for a new colleague.

Juana
Director of Strategy & Programs

A funder asked about our AI strategy. Does this help?

Yes. Your site is findable by AI assistants and built with AI, by a team that's open about what AI costs and who it affects. That said, an AI-powered website is only part of your full AI strategy.

Lani
CEO

What if I get stuck, or want a hand?

One of us reads every message, usually within a day. Already a client? Get support here. Rather talk it through? We'll meet with you free for 20 to 30 minutes. How-to guides live in our docs.

Get in touch